Payments Operations Manager
Про спеціаліста
I am a Payments Operations professional with over 6 years of experience in global and India transaction processing, reconciliation, settlements, chargeback and refund management, and financial reporting. I am skilled in streamlining workflows, ensuring compliance, and driving operational efficiency across fintech and banking operations. I have led teams and collaborated with Product, Finance, and Technology teams to ensure smooth payment operations and timely reporting. I am looking for a challenging role where I can leverage my expertise in payments operations.
Навички
Досвід роботи
Managing Payment Gateway operations, transaction reconciliation, financial reporting, and operational processes; Leading a team of 3 members.
Managed reconciliation, chargebacks & refunds reports, MIS reporting, and payment gateway operations; Optimized processes.
Payment Gateway Solutions Pvt. Ltd.
Payment Gateway Solutions Pvt. Ltd.
Handled customer inquiries and emails; Maintained MIS reports for policy credits.
Supported accounting and clerical functions, managed files, and assisted customer queries.
Освіта
2021–2022 · Mcom, Business Administration, Management and Operations · University of Mumbai 2015–2018 · Bachelor in investment management -BIM, Investment management · Thakur College of Science & Commerce
Мови
English Full professional proficiency, Hindi Full professional proficiency