Social Media Team Lead

The Social Media Team Lead is responsible for coordinating the daily delivery of the social media function and leading the team responsible for content publishing, community engagement and online customer interaction. The role translates the social media strategy into clear team priorities, quality standards and measurable plans, while remaining hands-on in campaign execution, content optimization and reporting. The Team Lead supports the Online and Digital Marketing Manager by ensuring consistent brand representation, timely issue escalation and strong collaboration across Marketing, Brand, Customer Service, Sales and Legal.