Support Specialist

📍 Work format: Remote ONLINE OFFICE
📄 Contract: B2B
🗓 Schedule: Monday–Friday, 5/2

🕒 Available shifts:

• Morning: 06:00–15:00
• Day: 14:00–23:00
• Night: 23:00–08:00

🚀 Why Join Us?

• Work on an international product targeting the US market
• Stable cooperation and competitive compensation
• Official B2B contract
• Opportunities for professional growth within the project

✅ Requirements

• English proficiency: C2
• At least 1 year of relevant work experience
• Confident use of Excel / Google Sheets
• Strong analytical and mathematical skills
• Attention to detail, responsibility, and independence

📌 Key Responsibilities

• Learn the product and customer support processes
• Handle cases and coordinate with internal teams
• Identify and organize frequently asked questions
• Maintain spreadsheets, prepare internal reports, and keep data up to date