MANAGER OF RECEPTION & SALES

Despre specialist

Supervise and train reception staff, providing ongoing coaching and performance feedback. Manage room inventory and reservations using the property management system (PMS). Implement revenue management strategies to optimize room occupancy and rates. Involved in pre-opening operation, settling the entire reception procedures and candidates selection. Feb 2023- Jul 2023HOTEL RAMADA BY WYNDHAM Creating a positive experience for guests from check in to check out. Processing new bookibgs. Assisting guests with any special requirements. Managing guests complaints and enquiries, providing solutions promtlz and effectively. Providing front line HR customer service support to employees. Working

Competențe

Educație

Technician of energetics

Geografie preferată

Danilovgrad, Montenegro

Limbi

English, Serbian, Macedonian, Albanian, French,