spinhirePayment Manager / PSP Operation Specialist
О специалисте
Experienced in PSP and payment operations within the iGaming industry. Monitored deposit conversion rates, PSP balances, and payout operations; managed payment methods and limits; liaised with payment providers; and resolved deposit and withdrawal issues. Handled multiple projects and payment flows requiring continuous monitoring.
Навыки
Опыт работы
PSP Operations Specialist - NDA | Freburary 2026 – July 2026
Worked with day-to-day payment operations across multiple projects and PSPs in an iGaming
environment. Monitored payment performance, transaction flows and provider balances, while
assisting with operational issues related to deposits and withdrawals.
Monitored deposit conversion and payment method performance.
Monitored PSP/provider balances across multiple projects.
Managed payment methods in cashier systems, including
Payment Manager / PSP Operation Specialist — PRO GAMING SOFTWARE LTD|
November 2024 – Dec 2025
Worked with payment-related requests and assisted users with deposits, withdrawals, failed payments,
delayed transactions and balance-related questions. Checked transaction information, collected required
details from users and escalated unresolved cases to payment, risk or technical departments.
VIP Customer Support Manager — PRO GAMING SOFTWARE LTD| July 2024 –
November 2024
Provided priority support to VIP and pre-VIP customers. Handled sensitive account,
payment, bonus and verification cases
Customer Support Manager — PRO GAMING SOFTWARE LTD | March 2024 – june 2024
Provided customer support through live chat and email in a high-volume online platform.
Handled daily requests related to accounts, payments, bonuses, verification and technical
questions.
Образование
Bachelor - Civil Enginering ( English taught) IELTS - 6.0 Analytical MATH certivicate
Языки
English B2, Russian - C2, Azerbaijan - C2, Turkey - B2