Sales, Customer Success & Account Manager
О специалисте
Sales, customer success and account management professional with more than 15 years of experience across financial services, real estate, telecoms, economic development and public administration. Strong background in B2B client management, investor support via chat, email and messengers, client onboarding and training, commercial presentations, webinars and CRM-driven retention strategies. Ranked as the top international salesperson of a property marketing company for nearly two consecutive years. Has managed strategic corporate accounts for a major telecom operator and supported account opening and retention for a financial services firm. International experience in Brazil, Portugal and Malta; EU citizen authorised to work across the European Union. Open to on-site, hybrid or remote roles. No direct iGaming experience stated.
Навыки
Опыт работы
Coordinated site activities, materials, schedules and suppliers
Daily operations and customer service standards
Investor support via chat and email, account opening, client retention
Portfolio management, onboarding, webinars, top international salesperson
Strategic corporate accounts and negotiations
Advisory and stakeholder coordination
Образование
MBA in Business Planning and Management Bachelor's Degree in Tourism
Предпочтительная география
European Union
Языки
Portuguese (native), English (intermediate)