CV-000480 · анонимный профиль

VIP Customer Success Manager

✓ Подтверждённый аккаунт Активно ищет 3 лет опыта Bangalore, India удалёнка Ожидания $900 Готов к релокации

О специалисте

I am a dynamic VIP Customer Success Manager with over 2 years of experience in the iGaming industry. I specialize in VIP client management, sales, customer support, team training, marketing initiatives, and promotional campaigns. I have a proven track record of driving high-value client success and optimizing team performance. I excel at implementing player retention and reactivation campaigns, developing targeted promotional offers, and analyzing player behavior to optimize marketing strategies. I am seeking a challenging role where I can leverage my expertise to drive organizational growth and advance my professional development.

Навыки

JiraAdmin PanelCRMExcelVIP client managementsales strategiescustomer supportteam leadership

Опыт работы

VIP Manager(Company NDA) · 2025–2026

Managed relationships with high-value players, ensuring personalized service and long-term engagement; Delivered quick and effective issue resolution for VIP players, maintaining high satisfaction levels.

VIP Manager(Company NDA) · 2023–2025

Implemented player retention and reactivation campaigns, offering customized bonuses and incentives to increase returning activity; Identified upselling and cross-selling opportunities to maximize player lifetime value and revenue growth.

Образование

2023 · BCA (Computer Science) · East Point College of Higher Education 2019 · HEBA · Varthur Pre University College 2015 · Indiranagar High School

Языки

English, Hindi, Urdu