spinhireiGaming Customer Support Specialist
О специалисте
I am an iGaming Customer Support Specialist with 2 years of experience providing support to online gaming players through live chat and digital channels. I have strong hands-on knowledge of player account management, payment support, deposits and withdrawals, KYC and verification, bonuses and promotions, complaint resolution, troubleshooting, and escalation handling. I am confident in managing multiple conversations, identifying account and payment issues, following security procedures, and delivering clear, professional player-focused support in a remote environment. I am looking for a role where I can leverage my expertise in player support and contribute to a dynamic iGaming operation.
Навыки
Опыт работы
Delivered live-chat support to online gaming players across account, payment, verification, and service-related requests; Managed player account inquiries involving points/credits, deposits, withdrawals, bonuses, promotions, and account access.
Provided online customer support for player account and gaming-related inquiries; Supported deposits, withdrawals, payment requests, bonuses, and promotional issues.
Предпочтительная география
kathmandu
Языки
English Fluent