# Head of Sales (iGaming)

**Компания:** SHALENI
**Локация:** Remote
**Формат:** удалёнка
**Зарплата:** по запросу
**Тип занятости:** FULL_TIME
**Опубликовано:** 2026-11-04
**Актуально до:** 2026-12-04
**Теги:** CRM

Источник: https://spinhire.io/job/23823 — SpinHire, джоб-борд iGaming.

## Описание

We are looking for an experienced Head of Sales to lead, build, and scale an outbound sales department in a high-volume, high-risk industry.
This role is ideal for a hands-on sales leader who combines strategic vision with strong operational expertise, understands outbound sales infrastructure, and knows how to build efficient teams, optimize conversion funnels, and drive revenue growth across Tier-1 markets.
Responsibilities
- Lead, develop, and scale the outbound sales department, ensuring consistent performance and achievement of business targets.
- Build, restructure, and optimize sales processes, operational frameworks, and team structures from the ground up.
- Design and implement CRM architecture, including segmentation, automation, lead distribution, routing logic, and sales workflows.
- Oversee outbound sales infrastructure, including predictive/power dialers, communication tools, and messaging systems.
- Develop and implement sales strategies focused on improving conversion rates, revenue, customer lifetime value, and overall operational efficiency.
- Manage sales performance through KPIs, reporting, analytics, and continuous process optimization.
- Work with Tier-1 GEO markets, including Western Europe, Canada, Australia, and New Zealand, adapting sales approaches to local customer behavior and expectations.
- Build and develop management teams, including Sales Managers and Team Leads.
- Establish performance management systems, sales standards, quality control, and employee development processes.
- Collaborate with other departments to align sales operations with broader business objectives.
Requirements
- 3+ years of experience in a senior sales leadership role, such as Head of Sales, Call Center Director, or Sales Operations Lead.
- Background in iGaming, FinTech, Crypto, Dating, Telemarketing, Luxury Services, or other high-volume sales environments.
- Hands-on experience building, managing, and scaling outbound sales teams and processes.
- Practical experience implementing and optimizing CRM systems, including workflow automation, lead segmentation, and distribution.
- Good understanding of outbound sales tools, including predictive/power dialers, CRM systems, and messaging platforms.
- Experience managing large sales teams and driving performance through KPIs and operational improvements.
- Experience working with Tier-1 markets, particularly Western Europe, Canada, Australia, and New Zealand.
- Understanding of customer behavior, sales approaches, and communication standards across Tier-1 markets.
- Strong knowledge of sales performance metrics, including LTV, CAC, ARPU, Churn, Conversion Rate, and Retention.
- Proven ability to lead and develop Sales Managers, Team Leads, and other key team members.
- Strategic mindset combined with a hands-on approach to daily sales operations.
- English proficiency at B2+ level.
- Knowledge of additional Tier-1 languages will be considered an advantage.
What We Are Looking For
A results-driven leader who can take ownership of the entire outbound sales function, build scalable operational processes, develop strong management teams, and deliver sustainable business growth in competitive international markets.We are looking for an experienced Head of Sales to lead, build, and scale an outbound sales department in a high-volume, high-risk industry.
This role is ideal for a hands-on sales leader who combines strategic vision with strong operational expertise, understands outbound sales infrastructure, and knows how to build efficient teams, optimize conversion funnels, and drive revenue growth across Tier-1 markets.
Responsibilities
- Lead, develop, and scale the outbound sales department, ensuring consistent performance and achievement of business targets.
- Build, restructure, and optimize sales processes, operational frameworks, and team structures from the ground up.
- Design and implement CRM architecture, including segmentation, automation, lead distribution, routing logic, and sales workflows.
- Oversee outbound sales infrastructure, including predictive/power dialers, communication tools, and messaging systems.
- Develop and implement sales strategies focused on improving conversion rates, revenue, customer lifetime value, and overall operational efficiency.
- Manage sales performance through KPIs, reporting, analytics, and continuous process optimization.
- Work with Tier-1 GEO markets, including Western Europe, Canada, Australia, and New Zealand, adapting sales approaches to local customer behavior and expectations.
- Build and develop management teams, including Sales Managers and Team Leads.
- Establish performance management systems, sales standards, quality control, and employee development processes.
- Collaborate with other departments to align sales operations with broader business objectives.
Requirements
- 3+ years of experience in a senior sales leadership role, such as Head of Sales, Call Center Director, or Sales Operations Lead.
- Background in iGaming, FinTech, Crypto, Dating, Telemarketing, Luxury Services, or other high-volume sales environments.
- Hands-on experience building, managing, and scaling outbound sales teams and processes.
- Practical experience implementing and optimizing CRM systems, including workflow automation, lead segmentation, and distribution.
- Good understanding of outbound sales tools, including predictive/power dialers, CRM systems, and messaging platforms.
- Experience managing large sales teams and driving performance through KPIs and operational improvements.
- Experience working with Tier-1 markets, particularly Western Europe, Canada, Australia, and New Zealand.
- Understanding of customer behavior, sales approaches, and communication standards across Tier-1 markets.
- Strong knowledge of sales performance metrics, including LTV, CAC, ARPU, Churn, Conversion Rate, and Retention.
- Proven ability to lead and develop Sales Managers, Team Leads, and other key team members.
- Strategic mindset combined with a hands-on approach to daily sales operations.
- English proficiency at B2+ level.
- Knowledge of additional Tier-1 languages will be considered an advantage.
What We Are Looking For
A results-driven leader who can take ownership of the entire outbound sales function, build scalable operational processes, develop strong management teams, and deliver sustainable business growth in competitive international markets.