CUSTOMER CARE REPRESENTATIVE

Company Description
Sports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it’s your game. So let’s win together.
Job Description

• Provide professional customer service
• Offer retail and digital support
• Use a variety of tools in your work
• Work within a central department

Qualifications

• Be fully bilingual in Dutch and French
• Be able to listen, analyse and solve problems
• Be able to work well under pressure, be methodical and punctual
• Have an interest in sport, casinos and betting
• Be sociable, motivated and driven by a thirst for learning

Additional Information

What we offer :

We offer an attractive and competitive compensation package, complemented by a range of additional benefits designed to support your well-being and promote a healthy work-life balance.

• Full-time contract (38 hours/week – 5 days)
• Fixed-term contract
• Meal vouchers: €10 per worked day
• Eco-vouchers
• Gift voucher
• Travel expenses:• 100% reimbursement of public transport costs or mileage allowance (legal rate)
• Reimbursement of travel expenses for professional events
• Company laptop
• Reimbursement of home internet costs
• 4 additional vacation days on top of the 20 statutory annual leave days*
• Pension insurance
• Hospitalization insurance
• Annual bonus (CCT90) based on collective objectives
• 13th-month salary*
• Double holiday pay*

*pro-rated based on the hours worked during the current or previous year.