Lead Risk Manager

BettingJobs is working with a fast-growing iGaming company who are looking to hire a Lead Risk Manager to join their team in Sofia.
This is an exciting opportunity for an organised and experienced Risk & Fraud professional to take ownership of a risk management team, leading the fraud prevention process and establishing protocols to prevent abuse, scams and threats.

Responsibilities

• Lead and scale a high-performing Risk and Fraud team.
• Ensure fast and accurate fraud decision-making while maintaining an excellent customer experience.
• Own the fraud prevention process.
• Work closely with Compliance and AML to ensure end-to-end player integrity and protection.
• Continuously evolve internal processes and tools to stay ahead of abuse, scams, and emerging threats.
• Deliver weekly and monthly reporting on fraud metrics, operational KPIs, and overall performance.
• Benchmark competitors and stay ahead of industry developments in fraud prevention innovation.

Requirements

• Proven experience leading fraud operations within the iGaming industry
• Strong knowledge of online Casino is essential; experience working across Sportsbook, Bingo or Sweepstakes Casino would be beneficial.
• Solid grasp of fraud detection systems, KYC/verification workflows, and responsible gambling processes.
• Analytical and data-driven, with strong reporting and Excel/BI skills.
• Excellent communication skills.