PSP Integrations and Performance Manager

Are you the person who gets called when deposits start failing - and actually knows why? We're looking for a payments specialist to own the performance, integrations and provider relationships behind every deposit and withdrawal across our B2C brand portfolio and B2B platform. This isn't a purely commercial relationship-management role. You'll be hands-on with routing configuration, decline-code diagnosis, PSP integrations, and fraud-pattern collaboration - with real accountability for hitting 75%+ acceptance on first deposits and 85%+ on repeat deposits.

What you'll do

Monitor acceptance and conversion daily/hourly, diagnose deterioration by provider, route, BIN and decline code, and optimise routing, cascading and 3DS strategy.
Own the payment incident log - coordinating PSPs, Engineering, Risk and Support through to root cause and resolution.
Be the primary commercial and operational contact for our PSPs, acquirers, aggregators and banking partners, running regular business reviews.
Partner with Risk, Fraud and BI to spot suspicious deposit/withdrawal patterns and feed payment intelligence into detection models.
Support our B2B platform with reusable integration standards, connector documentation and client onboarding.
Test and validate new and existing payment methods and PSP integrations across Tier 1 brands, reporting results and flagging issues
Design and implement test strategies and automation frameworks specifically for payment/PSP flows
Build and maintain test scripts, test suites, and libraries covering functional and non-functional payment integration testing
Analyze transaction data and payment flow quality to proactively identify issues and drive improvements
Maintain and improve CI/CD pipelines related to payment integration testing
Maintain fully integrated test automation covering the infrastructure layer of payment-related client applications
Collaborate closely with Payments, Product, Compliance, and Engineering teams to validate new PSP partnerships and payment method launches
Identify new tools and approaches to improve automation coverage for payment testing
Ensure all payment integrations meet regulatory, security, and Tier 1 brand compliance standards before go-live
What we're looking for
3+ years in online payments, with real operational ownership - not just account management.
2+ years in iGaming, betting, fintech-for-gambling, or another regulated high-risk online sector.
3+ years of QA/testing experience, including hands-on work testing payment systems or PSP integrations
Hands-on experience configuring payment gateways or orchestration platforms (e.g. PaymentIQ, Praxis, Corefy, BridgerPay or similar).
Comfortable reading transaction-level data - APIs, webhooks, decline codes, 3DS flows - and turning it into a fix.
Working knowledge of fraud, chargebacks, KYC/AML dependencies and PCI-relevant payment-risk controls.
Strong Excel/BI skills; SQL or hands-on data analysis is a strong plus.
Willing to participate in a structured on-call rota for critical payment incidents.
Strong analytical skills - able to trace transaction flows, identify discrepancies, and troubleshoot integration issues end-to-end
Solid QA methodologies knowledge (test planning, test case design, defect lifecycle)
Java core knowledge
Tools and technologies: Maven/Gradle, TestNG, REST Assured, Git, SQL (PostgreSQL)
CI/CD basic understanding
Experience working in a microservices architecture

Nice to have

Experience spanning both B2C and B2B payment delivery.
Tier-1 market depth.
Direct (non-aggregator) integration experience.
Exposure to fraud-model feature design alongside a data science team.

What we offer

Competitive salary;
Remote work in a flexible environment;
20 working days of paid vacation and education projects;
Great product with our software solution;
Opportunity for growth at professional levels, attending top industry events and conferences, and international workshops at our competence centers.
Important
This position entails a schedule that is not always the standard Monday-Friday 5-day workweek, shifts may fall on weekends or in the evening.