Customer Support Specialist
✓ Подтверждённый аккаунт
Активно ищет
0 χρόνια εμπειρίας
Europe
εξ αποστάσεως
Έτοιμο για μετεγκατάσταση
Σχετικά με τον ειδικό
I am a Customer Support Specialist with 6 months of experience, adept at handling customer requests, payments, refunds, disputes, and account-related issues. I am currently based in Europe and seeking a full-time position with an international company, particularly interested in iGaming and online betting. I am eager to develop practical skills in CRM and contribute to a dynamic team.
Δεξιότητες
Paymentsrefundsdisputescustomer communicationproblem solvingescalationsKYCverification
Εργασιακή εμπειρία
Customer Support Agent
Helped customers with account, payment and service-related questions; Handled refund and partial-refund requests.
Εκπαίδευση
2023–2027 · Translation in Business Communications · Kyiv National Linguistic University
Γλώσσες
Ukrainian native, Russian native, English B1+/B2