Technical Support Specialist — iGaming / Crypto Payments / VPN Infrastructure

Относно специалиста

Technical Support Specialist with 2 years 2 months of experience across fintech, crypto payments, VPN infrastructure and iGaming. In 2026 worked on iGaming projects as a Streamer and then Streamer Mentor: hosted live streams about iGaming products, advised users on bonuses, deposits and withdrawals, then screened, onboarded and mentored new streamers and monitored broadcast quality. Before that supported users of a cryptocurrency payment service: troubleshot payment issues, analyzed failed transactions and escalated incidents. As a VPN / Technical Support Engineer maintained VPN infrastructure of 25 server nodes: configured VLESS, Xray Reality and MTProto, administered Linux servers, diagnosed DNS and routing issues, worked with sing-box and Xray logs. Has iGaming experience. Seeks a remote full-time Customer/Technical Support role in iGaming or a VPN-focused Network Engineer position.

Умения

трудов стаж

HR Specialist / Streamer Mentor — iGaming projects, Yerevan — 2026: screening and interviewing streamer candidates, onboarding, training on the platform, broadcast quality monitoring Streamer — iGaming projects, Yerevan — 2026: live streams about iGaming products, real-time audience interaction, advising users on bonuses, deposits and withdrawals Technical Support Specialist — PGON, crypto payment service — 2025–2026: payment and transaction-status support, failed-transaction analysis, escalation of complex incidents VPN / Technical Support Engineer — Alius VPN — 2024–2025: VPN infrastructure of 25 server nodes, VLESS / Xray Reality / MTProto, Linux administration, DNS and routing diagnostics English Tutor — independent — 2024: exam preparation for high-school students

образование

Higher education, Infocommunication Technologies and Communication Systems (Network Management and Telecommunications) — expected 2029 Cambridge English — B2 CEFR certificate, 2019; tests 2026: SQL, API, Docker, English C2

Предпочитана география

UAE, Armenia, Cyprus, Malta, Kazakhstan

Езици

Russian native, English C1 written / B2 spoken, Ukrainian C1